1.8 Ton Mini Excavator 18S

At SunyonTech, we prioritize long-term partnerships by offering robust after-sales support to ensure your satisfaction and operational success. Our after-sales services include:

Key After-Sales Services

Cost-effective repair services for damaged goods, including二手/second-hand equipment refurbishment.

Technical Support

24/7 troubleshooting and guidance for machinery, equipment, or technical products (e.g., tractors, food processing units, solar systems).

On-site or remote assistance for installation, calibration, or repairs (subject to regional availability).

Warranty Coverage

Complimentary warranty periods for new products (duration varies by category; e.g., 12 months for machinery, 6 months for apparel).

Transparent terms for refurbished/pre-owned equipment (clearly stated in purchase agreements).

Returns & Replacements

Hassle-free return policies for defective or non-compliant items (within 30 days of delivery, subject to inspection).

Expedited replacements for urgent cases (e.g., critical automotive parts or agricultural tools).

Spare Parts & Repairs

Access to genuine spare parts for machinery, vehicles, and hardware (global sourcing network).

1. Customization Adjustments
   • Post-delivery modifications for tailored products (e.g., resizing curtains/bedding, retrofitting machinery).
2. Maintenance Contracts
   • Optional scheduled maintenance plans for high-value equipment (e.g., tractors, industrial ovens, solar systems).
3. Training & Documentation
   • User manuals, instructional videos, or operator training sessions for complex machinery.

Additional Support

• Feedback Integration: Share your experience to help us improve product quality and service efficiency.
• Loyalty Programs: Exclusive benefits for repeat clients, including discounted logistics or priority customization.
• Business Collaboration: Ongoing partnership opportunities for bulk orders, joint ventures, or new product development.